Frequently Asked Questions

Everything you need to know about the Lumeo Ring

About the Lumeo Ring

It automatically tracks sleep, heart rate, activity, stress levels, and readiness.
Yes — it is water-resistant and safe for daily use, including hand washing and moisture exposure.
The ring lasts multiple days on a single charge and includes a compact charging case for quick recharging.
Yes, the ring supports both iOS and Android devices.
The ring is lightweight and smooth, designed for 24/7 comfort including while sleeping.

Orders & Delivery

Delivery usually takes 7–14 days depending on your region.
We offer a 30-day return or replacement guarantee from the day your ring arrives.
We accept all major cards, PayPal, and secure online payment options.
A sizing guide is available on the product page to help you choose the perfect fit.
A tracking link is sent automatically to your email once your order is shipped.

General Questions

Consistent daily wear provides the most accurate insights and personalized recommendations.
Yes — our support team is available to help you with sizing, tracking, or product questions.
Yes, our 30-day guarantee allows free returns or exchanges.
No, the ring works without any monthly fees or subscriptions.
It's built from high-quality materials designed to withstand daily wear.